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User Experience

Open Banking UX Best Practices: Your Guide to Design Faster and Convert More
By Yves Lavoie

Reading Time: 2 min This field guide for product managers and designers is filled with actionable advice to help you build an open banking UX that converts.

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User Experience

Digital Adoption Challenges: Why End-Users Don’t Verify Their Bank Accounts
By Meng Guan

Reading Time: 6 min When asked to connect their bank accounts to digital platforms or apps, users drop off. How to drive more user conversion on fintech?

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User Experience

To Maintain High Conversion Rates, Know Why Borrowers Drop Off
By Vlad Arutunian

Reading Time: 3 min Instant bank verification (IBV) is a cultural shift for borrowers. To maintain high conversion rates, it helps to know why they fail to connect their bank accounts.

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User Experience

Retention is the New Growth: 5 Ways to Drive Higher Customer Retention
By Flinks

Reading Time: 4 min In times like these, where acquisition can be made difficult by a volatile market and cautious prospects, retention should be your number one focus.

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User Experience

Digital Finance is the Way Forward: What to Do and Where to Start
By Frédérick Lavoie

Reading Time: 5 min As digital strategies are being pushed front and center, financial data connectivity and enrichment enable you to start generating positive outcomes now — and set up long-term success for both your business and your customers.

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User Experience

How to Win the Fight for Consumer Trust — Trust Us, You Can
By Yves Lavoie

Reading Time: 5 min Successful personal and business relationships rely on trust. In today’s crowded marketplace, it’s time to get started (or get serious) about building trust.

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User Experience

What Your Customers Are Thinking About When They Get Asked to Connect With Flinks
By Simon-Pierre LeBel

Reading Time: 5 min As more and more consumers connect their bank accounts to financial apps and services, some want to learn more about the technology enabling them to do so.

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User Experience

Your Competitors Are Turning to Transactional Data, Here’s Why
By Frédérick Lavoie

Reading Time: 4 min The banking industry is undergoing disruption, driven by shifts in culture and technology. Here’s an (extremely) short list of what you need to do to win.

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User Experience

Guide – The State and Future of KYC
By Yves Lavoie

Reading Time: < 1 min The digital transformation of the KYC allows financial businesses to fight fraud, customer attrition, and business risks more efficiently.

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User Experience

The Bank Rating Letter: An Obituary
By Yves Lavoie

Reading Time: 2 min BANK, RATING, LETTER. Whether you are in sales, operations, or compliance, these are probably your three least favorite words strung together. Discover how to leverage your customers’ bank accounts and kiss the letter goodbye.

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